Charger reliability report: France, October 2026
Which charging networks report the most broken chargers? Every 15 minutes we record the live status that operators publish for every public charge point in France and count how many are reported out of order. These are the operators' own status reports, not our tests.
Key findings
- On average 4.1% of the 88,138 public charge points with a known status in France were reported out of order by their operators (9 snapshots, first look, 2 hours of data).
- DC fast-charging locations: 4.0% out of order; AC-only locations: 4.2%.
- Among the 56 networks with at least 200 charge points, FR*Y55 reported the lowest share of charge points out of order (0.1%) and ChargeGuru the highest (32.1%); 10 more reported none out of order at all.
- DC fast charging (networks with 100+ charge points at DC locations): Eni lowest (0.4%), ChargeGuru highest (35.0%).
- Not ranked because their status data looks implausible: E.Leclerc, RAW MCG PARISGIVERNY 66, ANYOS, Aire de Haut Forez Sud and others.
Share of charge points out of order, by network
Average over all snapshots; networks with at least 200 charge points with a known status (the 15 largest). Lower is better. Dashed line: France average 4.1%.
Ranking: all networks with 200+ charge points
Rank 1 = lowest share out of order. "DC" = locations with at least one DC fast charger, "AC" = AC-only locations. Charge point numbers are averages over the snapshots.
| # | Network | Charge points (known status) | Out of order (all) | DC locations | AC locations | Long-term broken locations |
|---|---|---|---|---|---|---|
| 1 | Tesla no charge point reported out of order - some operators may not publish faults at all |
4,115 | 0.0% | 0.0% (4,115) | - | n/a |
| 2 | Izivia no charge point reported out of order - some operators may not publish faults at all |
1,870 | 0.0% | 0.0% (1,870) | - | n/a |
| 3 | E-Totem tiers investissement FR*ETI no charge point reported out of order - some operators may not publish faults at all |
1,588 | 0.0% | - | 0.0% | n/a |
| 4 | Seymaborne no charge point reported out of order - some operators may not publish faults at all |
621 | 0.0% | 0.0% (23) | 0.0% | n/a |
| 5 | Ecocharge77 no charge point reported out of order - some operators may not publish faults at all |
619 | 0.0% | 0.0% (193) | 0.0% | n/a |
| 6 | Iléwat no charge point reported out of order - some operators may not publish faults at all |
552 | 0.0% | 0.0% (147) | 0.0% | n/a |
| 7 | Plug Inn fast charge no charge point reported out of order - some operators may not publish faults at all |
489 | 0.0% | 0.0% (488) | 0.0% | n/a |
| 8 | reGARD no charge point reported out of order - some operators may not publish faults at all |
392 | 0.0% | 0.0% (38) | 0.0% | n/a |
| 9 | Ouest Charge no charge point reported out of order - some operators may not publish faults at all; live status for only 16% of its charge points |
389 | 0.0% | 0.0% (146) | 0.0% | n/a |
| 10 | TOULIBEO no charge point reported out of order - some operators may not publish faults at all |
214 | 0.0% | 0.0% (51) | 0.0% | n/a |
| 11 | FR*Y55 | 827 | 0.1% | 0.0% (20) | 0.1% | n/a |
| 12 | TotalEnergies | 2,921 | 0.4% | 0.5% (2,285) | 0.0% | n/a |
| 13 | Driveco live status for only 34% of its charge points |
1,882 | 0.6% | 0.6% (1,876) | 0.0% | n/a |
| 14 | Indelec | 260 | 0.8% | 4.3% (23) | 0.4% | n/a |
| 15 | Ubitricity | 260 | 0.8% | - | 0.8% | n/a |
| 16 | Shell Recharge | 245 | 0.8% | 0.8% (245) | - | n/a |
| 17 | Road | 475 | 1.1% | 12.7% (34) | 0.2% | n/a |
| 18 | Belib' | 1,856 | 1.2% | 0.5% (200) | 1.3% | n/a |
| 19 | bp pulse | 582 | 1.3% | 1.2% (536) | 2.2% | n/a |
| 20 | Bump | 1,458 | 1.5% | 0.0% (22) | 1.5% | n/a |
| 21 | R3 SPV COM | 482 | 1.5% | 1.5% (471) | 2.0% | n/a |
| 22 | Yusco | 736 | 1.6% | 1.5% (713) | 4.3% | n/a |
| 23 | Carrefour live status for only 48% of its charge points |
1,556 | 1.6% | 1.6% (1,556) | - | n/a |
| 24 | Allego | 1,451 | 1.7% | 1.7% (1,451) | - | n/a |
| 25 | CHARGEZY | 236 | 1.7% | 1.7% (236) | - | n/a |
| 26 | WAAT | 1,315 | 1.7% | 2.9% (207) | 1.5% | n/a |
| 27 | Electro-Mob | 573 | 1.7% | - | 1.7% | n/a |
| 28 | Interparking live status for only 43% of its charge points |
529 | 1.8% | - | 1.8% | n/a |
| 29 | EVzen live status for only 50% of its charge points |
1,230 | 1.9% | 1.6% (430) | 2.1% | n/a |
| 30 | e-Vadea | 405 | 2.4% | 2.4% (405) | - | n/a |
| 31 | Easy Charge Services | 1,235 | 2.6% | 3.1% (1,013) | 0.3% | n/a |
| 32 | Fastned | 505 | 2.6% | 2.6% (505) | - | n/a |
| 33 | Stations-e | 866 | 2.7% | 2.8% (838) | 0.0% | n/a |
| 34 | e-charge50 | 383 | 2.8% | 2.6% (129) | 2.8% | n/a |
| 35 | IONITY | 1,770 | 3.4% | 3.4% (1,770) | - | n/a |
| 36 | Electra | 1,661 | 3.6% | 3.5% (1,657) | 50.0% | n/a |
| 37 | Citeos | 3,041 | 3.7% | 6.9% (1,074) | 1.9% | n/a |
| 38 | Zunder | 577 | 3.7% | 3.8% (551) | 2.6% | n/a |
| 39 | eborn | 3,295 | 3.8% | 5.7% (1,188) | 2.7% | n/a |
| 40 | Atlante | 1,227 | 3.8% | 3.8% (1,227) | - | n/a |
| 41 | 50five | 2,684 | 4.3% | - | 4.3% | n/a |
| 42 | Sowatt Solutions | 460 | 4.4% | 1.9% (317) | 9.9% | n/a |
| 43 | Enerstock | 681 | 4.5% | 5.9% (100) | 4.3% | n/a |
| 44 | E-Flux | 394 | 4.5% | 14.7% (91) | 1.5% | n/a |
| 45 | AVIA | 282 | 4.6% | 5.0% (258) | 0.0% | n/a |
| 46 | Métropolis | 825 | 4.6% | 13.8% (196) | 1.8% | n/a |
| 47 | Révéo 2025 | 1,131 | 4.7% | 3.6% (392) | 5.4% | n/a |
| 48 | Freshmile | 11,516 | 5.0% | 6.8% (2,616) | 4.5% | n/a |
| 49 | Power Dot | 6,397 | 5.2% | 5.3% (6,362) | 0.0% | n/a |
| 50 | SDEC ENERGIE | 804 | 5.5% | 4.4% (371) | 6.4% | n/a |
| 51 | Modulo | 1,594 | 5.9% | 8.8% (123) | 5.7% | n/a |
| 52 | Qwello | 590 | 6.2% | - | 6.2% | n/a |
| 53 | Eranovum e-Mobility | 213 | 6.6% | 6.6% (213) | - | n/a |
| 54 | ENGIE Vianeo | 3,319 | 7.7% | 9.5% (2,208) | 4.2% | n/a |
| 55 | Lidl | 4,160 | 9.2% | 9.0% (3,791) | 11.3% | n/a |
| 56 | ChargeGuru | 983 | 32.1% | 35.0% (379) | 30.3% | n/a |
| France (all networks) | 88,138 | 4.1% | 4.0% | 4.2% | n/a |
Long-term broken (completely out of order for 7+ days in a row) needs at least 7 days of snapshots; it appears once enough data has been collected.
DC fast charging: lowest and highest out-of-order share
Networks with at least 100 charge points at DC fast-charging locations.
Lowest share out of order
- Tesla 0.0% (4,115 charge points)
- Izivia 0.0% (1,870 charge points)
- Plug Inn fast charge 0.0% (488 charge points)
- Ecocharge77 0.0% (193 charge points)
- R3 SPV MOQ 0.0% (167 charge points)
Highest share out of order
- ChargeGuru 35.0% (379 charge points)
- Métropolis 13.8% (196 charge points)
- ENGIE Vianeo 9.5% (2,208 charge points)
- Lidl 9.0% (3,791 charge points)
- Modulo 8.8% (123 charge points)
Cities
By the city name in the source data (many French records have no city, so these cover only part of each city).
| City | Charge points (known status) | Out of order (all) | DC locations | AC locations |
|---|---|---|---|---|
| Paris | 2,727 | 1.6% | 0.7% | 1.7% |
| Marseille | 376 | 4.6% | 4.9% | 4.3% |
| Lyon | 120 (small sample) | 0.0% | 0.0% | 0.0% |
| Toulouse | 303 | 0.6% | 0.7% | 0.6% |
| Nice | 158 (small sample) | 0.9% | 0.0% | 1.2% |
| Nantes | 62 (small sample) | 1.6% | 0.0% | 2.9% |
| Bordeaux | 251 | 3.6% | 9.7% | 0.0% |
| Lille | 26 (small sample) | 7.7% | 16.7% | 0.0% |
Not ranked: status data looks unreliable
These networks publish a status that doesn't look like real-world use (for example almost every charge point "out of order", or never anything occupied or out of order). That is more likely a data issue than a fact about the chargers, so we don't rank them.
| Network | Charge points (known status) | Why not ranked |
|---|---|---|
| E.Leclerc | 31 | reports (almost) every charge point as available at all times - status looks static, not ranked; live status for only 14% of its charge points |
| RAW MCG PARISGIVERNY 66 | 130 | reports (almost) every charge point as available at all times - status looks static, not ranked |
| ANYOS | 34 | reports (almost) every charge point as available at all times - status looks static, not ranked; live status for only 42% of its charge points |
| Aire de Haut Forez Sud | 41 | reports (almost) every charge point as available at all times - status looks static, not ranked |
| Campus Voyageurs | 20 | reports (almost) every charge point as available at all times - status looks static, not ranked |
185 smaller networks (or networks without live status) are included in the country totals but not ranked.
Methodology
Source. transport.data.gouv.fr, national IRVE files (static + dynamic) (Licence Ouverte 2.0, source), file updated 2026-10-22. Operators publish a live status per charge point; the feed is refreshed every 10 minutes and PlugCompass records a snapshot every 15 minutes.
- Charge point: one charging position that can serve one car at a time (an "EVSE"), as published by the operator.
- Out-of-order rate = charge points reported out of order ÷ charge points with a known status (available, occupied/charging or out of order), summed over all snapshots in the period. This is the average over snapshots, weighted by the number of charge points with a known status.
- Unknown status is left out of the calculation. 50% of charge points had a known status; in France many operators don't publish live status yet.
- DC vs AC: the feeds give status per location, so "DC" means locations with at least one DC fast charger (all charge points there, including any AC posts), and "AC" means AC-only locations.
- Ranked: networks with at least 200 charge points with a known status on average (DC table: at least 20 at DC locations; DC best/worst lists and headlines: at least 100). Operator names are normalised to one brand (for example legal-entity suffixes and site names removed).
- Data-quality check: a network reporting 50% or more of its charge points out of order, or practically never anything occupied or out of order, is flagged "status data looks unreliable" and not ranked.
- Long-term broken location: every charge point with a known status out of order in at least 90% of a day's snapshots, on 7 or more consecutive days.
- Period: UTC calendar month. Monthly figures are frozen when the month ends and never change afterwards; the current month is shown live.
Limitations. This is operator-reported status, not an independent test: a charger can report "available" and still fail to charge, and some operators may not report faults at all (a 0% share can mean that). Planned maintenance counts as out of order when the operator reports it so. Snapshots began on 2026-10-22; there is no earlier history. Numbers describe the data as published and are not a judgment on any company.
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More reports
Netherlands: October 2026
Finland: October 2026
France: October 2026
Norway: October 2026
Sweden: October 2026
How PlugCompass rates individual stations: How we score.
Last updated 23 Oct 2026, 00:53 UTC. Published by PlugCompass, Lissjos Engineering LLC. Source: transport.data.gouv.fr (IRVE).